Archive for January, 2010

Easy Way to Solve Problems

January 25th, 2010

Easy Way to Solve Problems PhotoWhen Wilbur and Orville Wright finished the first successful manned flight on Dec. 17, 1903, they amazed and astonished the world.  They also demonstrated the power of their problem solving method.

They not only solved a problem that others had found too complex and technical, but they did it without any help from outsiders.  These brothers had little formal training or education, but they had amazing brainpower. Few accomplishments can match what these two former bicycle mechanics did with that flying machine.

The key principles of problem-solving used by the Wright brothers are still relevant for business owners today.  There are only eight of them, and here they are:

  • CONSTRUCTIVE CONFLICT: This conflict can be used to discover and validate new ideas/strategies to find a practical answer.
  • TACKLE WORST THINGS FIRST:  When big problems are put first, the cost for the whole is limited to this set should a solution prove unachievable.
  • JUST PLAIN TINKERING: New approaches can be created by tinkering with parts of a problem when you’re trying to understand it.
  • RIGID FLEXIBILITY:  Flexing the mind allows for thinking of possibilities outside the realm of policy, tradition, or experience.
  • FOREVER LEARNING: Learning as a lifelong passion is essential for finding the information to solve problems.
  • METHODICAL METICULOUSNESS: The fastest, most efficient way to solve a problem is by being meticulous and methodical in your approach.
  • EQUITABLE TEAMWORK:  The force of a group with a common purpose is multi-plied by interdependence and powered by trust, effort, profits, power, and honor.

A side benefit to these steps is that there is an added financial bonus.  By using these principles, the Wright brothers minimized their costs to less than $1,000 and solved the problem of flight with mind-boggling speed.  What business owner wouldn’t want to solve a problem in his business and cut cost at the same time?

Keywords:

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The Important of Opening

January 23rd, 2010

The Important of Opening PhotoA lot of times we get wrapped up in our products.  And why not?  We’ve worked for months putting our business together and our products are what people want to buy.  When it comes to putting together a sales letter we want to explain every little detail so our prospect can see exactly what they’re getting when they make their purchase.

Isn’t this the way it should be?

NO! The customer doesn’t care about the late nights you spent meticulously researching your product.  The customer wants to know just ONE thing:  What’s In It For Me? (WIIFM)  If you can’t answer that one simple question, you’ll never be able to consistently sell your product or service.

In a sales letter or ad, you have less than two seconds to gain your prospect’s attention.  The first major mistake most people make is to start out with a weak headline.

If your headline doesn’t grab attention, then whatever you say in the body copy is meaningless.

The next biggest mistake is starting any piece of copy with a “me” message.  A “me” message is all about you and your company.  To your prospect “me” messages are boring!  To get your prospects attention you must talk about THEM, not you.  You must talk to their pleasure, their wealth, their challenges, their fears, their problems, and their joys.  Every prospect is tuned into the same radio station – WIIFM (as in “What’s In It For Me”).

One way of avoiding this after you have written your ad or sales copy is to reread it and circle all the “me” words.  Words such as “I, me, we, and our” are “me” words.  Rewrite the copy using “you” and “your” words, making it more interesting and exciting to your prospect.

Imagine how much fun it would be to see your profits go through the roof.  To do this, you must clearly make your business stand out and apart from all your competition.  You must convey your uniqueness without spending a fortune, and the secret is all in the sales copy.

You must create a Unique Selling Proposition (U.S.P.)  What do you offer your prospects that your competitor doesn’t or can’t?  Maybe it’s a better guarantee, better service, availability (reachable after 9 to 5), better location, or better customer treatment.  Whatever you can do to set your business/services apart from your competition gives you the “edge”.

Something many business owners don’t realize or are mistaken about is the “length” of guarantee they offer.  Giving your prospect a “2-Year, No Questions Asked Guarantee” is much better than a “90-day,
Money Back Guarantee.”

The longer the guarantee, the more credible you and your business are “perceived” by your prospect.  Typically the majority of your customers will never make use of the “2-Year Guarantee.”  Let’s face it, by that time they like using your product, and/or they’ve long ago lost the sales slip.  BUT, when a prospect reads about the longer guarantee you’re offering, it raises their comfort level and makes them choose you over your competition.

Always remember that when you’re a small fish in a big pond – you must be different to stand out.  Making use of good advertising copy filled with words that make prospects eager to satisfy their WIIFM is the answer.

Keywords:

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